Shipping Policy
Shipping Policy
Last Updated: September 2026
Processing Time
All orders are processed and dispatched within 1–2 business days of purchase. Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Times
We ship internationally and all orders typically arrive within 7–12 business days from the date of dispatch. Please note that delivery times may vary depending on your location and local customs processing.
Tracking Your Order
All orders come with tracking. Once your order has shipped, you'll receive an email with your tracking number. Please allow 24–48 hours for tracking information to update.
Shipping Delays
While we always aim to deliver within the estimated timeframe, delays may occasionally occur due to:
- Customs processing
- Public holidays
- High demand periods
Avelyra is not responsible for delays caused by customs or courier services outside of our control.
Lost or Damaged Orders
If your order arrives damaged or goes missing, please contact us within 7 days of the expected delivery date and we will make it right.
Questions?
If you have any questions about your order or our shipping process, don't hesitate to get in touch — we're happy to help!